Is It Time For A Google+ Page?

Recently, Google decided it was time to open up Google+ to business pages.  So, is it time to create and maintain a Google+ business page similar to what you are now doing with your Facebook Fan page?

In October, Google+ crossed 40 million users.  While that is a large number, it is much less than Facebook’s 800 million users.  That being said, Google is growing and with the leading smartphone OS – Android – you can be sure that Google will take advantage of its mobile market share to push Google+ as much as possible.

My impression has been that techie folks, early adopters, and those with privacy concerns use Google+.   Personal experience with social media shows that I have many more friends and way more news feeds on Facebook than on Google+.  Likewise, there is no comparison between the numbers of fans on ShopSite’s Facebook page versus our Google+ page.  Of course, some of this is to be expected, since we have been on Facebook much longer than on Google+.

In addition to my own experience, data from others seems to bear out similar results.  For example, Search Engine Journal reports that most Google+ users are male, ages 24-25, and that tech-savvy places like India are growing in usage.  Of the 40 million users, only 17% were frequent users.

Personally, I don’t think it hurts to have a Google+ business or product page.  You can easily post to it when you post to your Facebook page. (You do have a Facebook page, right?  See Unlike FIFA You Should Use Technology) If you market technology, especially to twenty-something males, Google + becomes another important channel you can use.

Facebook is clearly the 800 pound gorilla.  But, because social networking is so lucrative, you can be sure that Google will keep trying to get a piece of that pie.  Besides Android, Google has many other properties that it will leverage to make Google+ appealing.  You can easily post your Picasa photos to Google+ as well as from your Android smartphone.  No doubt there will be further integrations with Search, YouTube, Chrome, and other properties.  Even if it’s not a replacement for Facebook, Google+ is another useful channel that should not be overlooked.

 

Place Dynamic Products In Your Blog

If you blog or have a web site where content is not published by ShopSite, then you’ve probably used ShopSite’s OrderAnywhere feature to put order buttons and product info on your site.  With OrderAnywhere, you select in ShopSite the product you want to add to an external site and then ShopSite gives you the HTML code to paste into your content management system (CMS) or blog.

For example, our Al’s Toolsdemo store has a 14.4 Volt 1/2 inch Adjustable Clutch Cordless Hammer Drill on sale for $195.00.  I could put a photo of it on my web site with the above description and OrderAnywhere would give me the HTML code to produce the Add to Cart and/or View Cart buttons as I’ve done below:

Comes With or Without Extra Battery



Quantity






 You could click on those buttons to add the product and view it in the Al’s Tools Shopping cart.

New in ShopSite v11 sp1, you can now have OrderAnywhere produce embedded HTML code, similar to what you do when putting YouTube code on a page or a photo slide show in your blog.  If I do this with the same product, I now get the following:


You’ll note that this method can automatically include the product image and depending on the template I selected, include the product description.  This is convenient, but of even more use is the fact that if I change the product’s price in my ShopSite store (or image or description), then it will automatically be reflected above!  This is because the HTML code is using something called an Iframe.  All of the product information is dynamically being displayed to the shopper in real-time.

If you tend to frequently update your products or use OrderAnywhere to place a product on multiple pages or sites, the embed/Iframe feature will be a great time saver.  The only significant trade-off for this functionality may be if you had a very busy site with multiple shoppers looking at the same product at the same time.  In that case, the product would have to be dynamically loaded every time, as opposed to the traditional static HTML rendering, which uses a web server’s very efficient caching mechanisms.  Caching stores previously viewed pages in memory on the web server so that if viewed again, it will be quickly retrieved from memory instead of from the much slower disk drive. Of course, if you are using a blog then your pages are already being dynamically served up.  But if static versus dynamic is an issue for you, then the traditional OrderAnywhere HTML option is still available.

 

Increased Purchases from Shoppers using Tablets

A recent Wall Street Journal article indicates that shoppers using tablets like the iPad spend more than those using personal computers or smartphones.  Not only do they buy more often, but they also spend more per order (up to 10%-20% more!)  That’s great news for online merchants.

Unlike the modifications needed for smartphones, most websites do not need any changes made in order to look good on a tablet.  There is, however, one website modification that I would suggest to better cater to iPad users: Get rid of Flash.  Since the iPad is the current market leader for tablets, and it does not support Adobe’s Flash, I would not use any Flash on my web site.  Flash is typically used for video clips, animation, and those annoying animated splash pages (which I also do not recommend using!)

The other good news in the article is that most shoppers prefer to use the tablet’s browser.  The need to download a special shopping app to use for surfing catalogs, even specialized apps for big brand name sites, is unpopular with shoppers; they’d rather just use their tablet’s web browser.  That’s another good finding for small merchants that don’t have the time, resources, and/or money to develop special shopping apps.

Even though you typically do not need to modify your web site for tablet users (aside from the aforementioned Flash), I would still recommend checking your store on an iPad.  That way you can verify that it looks and functions as intended on the iPad.  Check that there is adequate spacing between the links or buttons that a user will have to tap.  And then in November, when the Kindle Fire comes out with its Silk browser, I recommend that you do the same thing with it.  The Kindle will have a smaller screen (7 inches vs. the iPad’s 9.7 inches), but with Amazon’s aggressive pricing ($199) and marketing power behind it, I expect the Kindle Fire to be very popular.  In fact, some of my friends have already pre-ordered it.

 

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