USPS Ending Support for Rate V3 API

On September 28, 2014 the United States Postal Service will end support of their Rate V3 API.  This was the interface used by ShopSite and other shopping carts to get real-time shipping rates from USPS.  Fortunately the V3 API has been replaced with V4 and your store will continue to work if you are using this interface.

ShopSite v12 (in Manager and Pro stores) supports either the Rate V3 API or the Rate V4 API.  To confirm that you are using the Rate V4 API go to Commerce, then to Shipping, and click on the Configure button for USPS.  Under the Rate API Version make sure that V4 is selected as displayed below:

RateV4API

That’s it.  You are good to go with ShopSite v12.

If you do not have this “Rate API Version” selection then you are running an earlier version of ShopSite Pro or Manager.  Versions prior to ShopSite v12 only supported the Rate V3 API.  If you are running ShopSite v11 there are patches that will switch ShopSite to use the Rate V4 API.  To determine the ShopSite version you are running look at the bottom of the page on the main (dashboard) screen in the back office (merchant interface.)  You should see something similar to this:

footer-version

On the left of the page you can see that this store is running ShopSite Pro version 12 release 2 (12 r2).  Also on the right you can see the large ShopSite 12 logo indicating that this store is running version 12.   If you cannot confirm that you are running ShopSite Pro or Manager on Version 12 and you are using USPS for real-time quotes, contact your host about upgrading you to ShopSite v12 or applying the v11 patches.  You can refer your host to this knowledgebase article:

May 8, 2014 email from USPS regarding USPS Web Tools Rate V3 retirement on September 28, 2014

 

Top 5 eCommerce Posts for August

4 Alternative Social Sites for Ecommerce Merchants – Practical Ecommerce
There are other, lesser-known sites with thriving communities, based on shared experiences and interests.

189 Words That Get Your Customer’s Attention Every Time – Entrepreneur
Can one word change the way you feel about a button? In my experience, yes.

Magento Go Shutting Down; Where to Go Next? – Lexiconn
Other SaaS ecommerce providers like Big Commerce have announced they can help Go merchants migrate to their platform. It may sound like a good idea at first, but realize that it’s exactly this type of company that decided to shut down thousands of stores.

 

Using “Not Applicable” with ShopSite Shipping – ShopSite, Inc.
This tutorial will take you through how to exclude shipping options from appearing to your customers.

Customer Registration in ShopSite Pro – ShopSite, Inc.
Tutorial – customer registration is a means for you to form a tighter relationship with your customers.

Top 5 eCommerce Posts for July

I’ve been slow to get this post out (that’s what taking a vacation at the end of July/beginning of August will do!  But these articles still have some great information even if they are from July.

Five Shocking Facts That Will Change Your Entire Approach to Social Media – KISSmetric
What I’ve extracted below are five surprising data points that will have a profound effect on how you approach social media.

Google My Business: What You Need to Know – Web Marketing Today
Google Places became Google My Business. More than an exercise in rebranding, the name change heralded several important changes.

 

shipping-api-monitor-logo

 

Expert Interview with John Young on eCommerce Solutions – Mint.com
Rather than picking the first low-cost option on the market, make sure to ask questions like …

Shipping API Monitor – What Does 1 Year Tell Us? – LexiConn
Which shipping carrier was only down for 1 minute in the past year?

8 Ways to Spice Up Transactional Emails – Web Marketing Today
It’s ironic that these same “boring” transactional emails end up being the ones our customers pay the most attention to.

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