Should I Care About Facebook Open Graph Tags?

Recently we had a merchant that was very concerned about adding Facebook Open Graph meta tags to their web pages in order to improve Search Engine Optimization (SEO.)  In researching this I could not find any indication that these tags would improve SEO.  However, if someone shared to Facebook a product from their site, it could improve how it appeared in Facebook.  Fortunately, ShopSite’s newer themes include the relevant tags for product/more info pages.

How the Tags Affect the Look of a Post

Here are two posts from the same store.  The first post uses an older theme with no Facebook Open Graph tags while the second has the tags.

Without Open Graph tags

Without Open Graph tags

With Open Graph tags

With Open Graph tags

 

 

 

 

 

 

 

 

 

 

The first thing you’ll notice is the difference in the size of the image that Facebook used.  Images help sell a product, so I’d imagine that a larger image would be more eye catching.  Both posts use the same image, but Facebook puts non-Open Graph Stories in a rectangular format and Open Graph ones in a square format.

The next difference is in the text displayed with the products.  Remember that each post has access to the same data but, because of a field in ShopSite called “One-Line Advertisement,” it gets tagged for Open Graph.  Here’s the setting in this test store from the More Info section:

online-advertisement1

 

 

 

ShopSite automatically tags most of the Open Graph values from existing fields such as Title, Image, etc.  But the One-Line Advertisement is unique to posts on social media.  It is not used on your store’s web pages or blog, but is used when your page is shared on Facebook.  This allows you to highlight for social media as opposed to your web page.  On the web site you may need a detailed product description, but for sharing you may want to keep the message short, catchy, or even entirely different for that medium.

What Do These Tags Look Like?

You cannot see the tags when looking at a web page.  They are hidden to visitors.  Instead you need to view the html source to see them.  Viewing the source, you’d see something like this for an older theme not using Open Graph tags:

source

 

You can see that Facebook used the title and description tags, and figured out where the image was by looking at the page.  Here is what the code looks like with a newer theme:

 

og-source1

Tags that begin with “og:” are the Open Graph tags used by Facebook. Here there are a number of these tags that are populated from data already supplied to ShopSite when setting up a product’s More Info page.  We can see specific data being passed to Facebook such as the type of page (in this example, a product page), the image URL, as well as using the One-Line Advertisement field to populate the og:description.  The nice thing is that you as a merchant do not need to spend additional time populating new fields; ShopSite will automatically take your current data and place it in the appropriate fields.  The only new field that you can optionally populate is the One-Line Advertisement.

Testing A Post

To see how your Facebook share links will appear in a Facebook feed, simply click the “share” button on one of your product pages, or enter the URL for the product page into the “Write Post” field on your Facebook wall, but then don’t complete it by clicking “Post.”  However, realize that Facebook saves/caches a copy of your page, you will not see changes reflected on subsequent test posts using the same page or URL.  The best way to view what your posts will look like is to use the Facebook Debugger.  Just enter a URL of the page you’d want your shoppers to share and view the results.  If you make a change to the page, tell the Debugger to “Fetch new scrape information.”

facebook-debugger

 

Once you are happy with your post’s look, you can post it yourself if you are running a promotion, or know that you are all set once your shoppers share from your site.

For designers who would like to add these Open Graph social media meta tags to a custom template, please refer to the custom template cookbook for product pages.

Top 5 eCommerce Posts for June

Customer Reviews Can Sell Your Products – PracticalECommerce
Reviews matter. And every online store needs them. Customer reviews answer questions that are never considered in product descriptions, promotional videos, and features lists.

5 Email Subject Line Tips, to Improve Marketing Success – Web Marketing Today
An email subject line is one of the most important factors in determining whether or not someone reads your message

3 Likely Reasons Why Your Online Business Is Not Getting Traction – Entrepreneur
Success exists just beyond where most people give up.

responsive-vs-mobile-both

 

 

When To Not Use Responsive Design for Mobile – ShopSite, Inc.
Is there a case for not using Responsive Design?

 

 

 

 

ShopSite Tip – Quick Tips For Template Editing – Lexiconn
Custom templates are very powerful and are easy to edit in ShopSite

When To Not Use Responsive Design for Mobile

Responsive Design is all the rage and in many cases it is the best way to support all the different sized devices out there from smartphones to iPads to Laptop computers.  With a responsive designed website what the visitor sees will automatically be resized and the images, navigation, features will be modified based upon the screen dimensions.  Sounds perfect, doesn’t it?  That’s what I thought until we had merchants asking about ShopSite’s older Mobile feature and about using it instead of responsive design.  Why would they want a feature that was developed in the early days of smartphones long before responsive design was developed?

Part of this sudden interest was because of “Mobilegeddon” where merchants believed that all their search rankings in Google would drop if their web site was not mobile friendly.  Note that ONLY rankings from searches from a mobile device would be affected.  Makes sense, if I’m searching on my smartphone, then when I get the results I probably want to be taken to a site that looks good on my smartphone.  Lexiconn has a nice short article on what Mobilegeddon is and is not.

Because merchants now wanted their site to be mobile friendly they were looking at all their options.  So what is wrong with the responsive design option?  Actually I can’t think of any problem with that option IF you have the time and resources to make your site responsive.  It turns out that a number of merchants had customized their web sites with many features, pages, etc. and going back and making the changes to be responsive would not be easy and, if they hired a web designer, not cheap.  They wanted a quick, easy solution and they had that with ShopSite’s Mobile option.

A brief history of ShopSite’s Mobile option can be read here. Suffice it to say that the Mobile feature detects that the shopper is on a mobile device and then serves up a different template and a subset of information.  The trade off from responsive design is that the site displayed will look different than the regular web site.  For example, here’s a responsive designed site on my Laptop:

Click to see full screen view

Click to see full screen view

 

Now here’s smartphone screenshots of the same site.  On the left is with responsive design and on the right is with ShopSite’s mobile feature turned on:

responsive-vs-mobile-both

 

As you can see the site looks fine with the mobile feature but it does not match the original web page as well as the responsive design does.  So if you don’t have time to make your site responsive or are not already using one of ShopSite’s many Responsive Designed Themes then turn on the Mobile feature under Preferences.  Note that in v12 sp1 you should select the mb_MobileTwo.sst theme.  This theme has been optimized to pass Google’s mobile ready tests.

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