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ShopSite Merchant Newsletter

New Release: ShopSite 6

ShopSite 6 has been released. Version 6.0 contains many new features and enhancements designed to give online merchants more options, power and flexibility in their stores. Some of these new features include:

  • UPS Rates and Services Selection
  • Electronic Couponing
  • Digital Downloads
  • Fraud Protection (CVV2)
  • Download Orders in QuickBooks Format
  • Opt-In E-Mail Marketing

Visit the ShopSite Feature Checklist to see what new features are in ShopSite Pro, Manager, and Starter.

To read an independent review of ShopSite 6 in Web Commerce Today, go here: Review: ShopSite 6.0 New Features

The "Support Queue"

Q: I am a merchant using CyberCash for credit card processing with Shopsite. I received a notice from VeriSign (who now owns CyberCash) that I will be moved to VeriSign. I need to know if anything needs to change in our ShopSite setup?

A: VeriSign has assured us that the integration will be seamless on the ShopSite end, no settings will need to be changed. They are basically writing wrappers that will take a request sent from ShopSite to CyberCash and send it through to the VeriSign account, and then vice-versa to respond to ShopSite in the CyberCash method.

Merchant Tip

The following was posted on the ShopSite Newsgroup:

"Is there a way to set the telephone number as a required field? Some customers don't leave the number, but I need it for the shipper (FedEx)?"

Solution

I had the same problem. As far as I know you cannot make this field a required one, so I did the following workaround: In the ShopSite -> Preferences ->Store Text -> Billing look for Phone Number, in the field type something like:

<b>Phone number</b> (required information for FedEx delivery)

or something similar, this will make the customer aware of your logistical need for the phone number. Since I have set up our cart like this, all customers give us the phone number without the field being required.

Nikolaus G.
http://www.watersafety.net/

Submit a Tip
Do you have a marketing or ShopSite tip you'd like to share with other merchants? If so, submit it to

ShopSite in the News

Web Commerce Today

Dr. Ralph Wilson reviewed some of the features of ShopSite 6 and states: "Version 6.0 includes substantial enhancements and demonstrates to me that ShopSite is on the improvement track again. "

Read the full review here: http://www.wilsonweb.com/reviews/shopsite60.htm

ShopSite Press Release on Net Profit

ShopSite reported a net profit for 2001 based upon earnings before interest, taxes, depreciation, amortization, and leases (EBITDAL).

Read the announcement here: https://www.shopsite.com/news_2001_profit.html

Industry News

Consumer Confidence in Web Stays Strong
"Web retailers are becoming more and more accepted as part of the overall consumer shopping experience," said Travyn Rhall, managing director of ACNielsen International Research. "Internet retailers are building loyal customer bases that are spending more and more money during their visits."

E-Commerce To Top $1 Trillion in 2002
By the end of 2002, more than 600 million people worldwide will have access to the Web, and they will spend more than US$1 trillion shopping online, according to a study by research firm IDC.

Current Product Information

Most recent release of ShopSite:

  • 6.0.0.1 (On Linux, Solaris/SPARC, FreeBSD or BSDI servers)
  • 5.0.1.6 (On Irix and Windows servers)

To upgrade your ShopSite store, contact your authorized reseller hosting partner.

Subscribe Today!

This newsletter will help you as a ShopSite user to keep up to speed with the developments of our software. To subscribe to this newsletter, send an email to Merchant-News-request@shopsite.com and place the word "subscribe" (without the quotes) in the body of your message.

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