# Automatic Customer Receipts

Have you ever placed an order at an online store, only to be left wondering if they really received your order? It's not a pretty picture. ShopSite makes it easy to ensure your customers aren't left in the dark. As soon as a customer places an order at your store, she receives an e-mail receipt for the order. The receipt can be either plain text or HTML format. And since you can customize the e-mail receipt, you can include information on additional customer service, promotions, etc.